Frequently Asked Questions

How can we help?



How can I contact you?

The fastest way to reach us is by email

Can't find a product?

Please use the search bar on the top corner of the site to search for your desired product. For example, you can search for “Salted Pistachios”.

Do you offer promotions?

Yes we do! Please sign up to our Email newsletter to receive weekly offers.


Where do you ship to?

Tavazo now ships orders worldwide!

You are currently shopping on our USA & International online store. If you want to shop in Canada, please visit our Tavazo Canada online store.

How much does shipping cost?

We offer free shipping in the USA with a minimum order of $120 USD.

We offer the following flat-rate shipping for USA orders under $120 USD:

  • DHL Express: $35 USD

For international orders, all available shipping rates are provided automatically during checkout.

How long does shipping take?

Please allow approximately 4-10 business days for orders to be delivered. Processing orders could take 2-4 business days. All orders are shipped Express and could arrive very quickly!

Where are you shipping from?

We are located in Toronto and ship Express to USA! We offer free Express shipping with $120 purchase.


How do I place an order online?

Visit our how to order page for step-by-step instructions on how to place your oder online.

Problem with your order?

We are sorry to hear that! We are here to help. Please send us an email with your name and order number and we will be more than happy to assist you. Please email us at

Get in touch

Have a question or need further assistance?